Optik House Warranty Policy

At Optik House, we stand by the quality of our products. To ensure fairness and transparency, please read our warranty terms carefully before making a claim.

✅ Warranty Coverage

  • Warranty applies only to the original purchaser (non-transferable).
  • Covers manufacturing defects in material or workmanship.
  • Warranty period depends on the product category and will be stated on your invoice.
  • Repairs or replacements are provided at Optik House’s sole discretion.

❌ Warranty Exclusions

The warranty will be void if any of the following conditions apply:

  1. Physical damage – cracks, dents, scratches, or breakage caused by mishandling, drops, or accidents.
  2. Moisture or fungus damage – including rust, fungus on lenses, or damage due to improper storage.
  3. Electrical or battery issues – caused by power surges, leaks, or the use of unauthorized accessories.
  4. Consumables and accessories – such as batteries, straps, bulbs, cleaning cloths, cables, or adapters.
  5. Unauthorized repairs or modifications – carried out by third parties or tampering with internal components.
  6. Normal wear and tear – scratches, fading, coating wear, or other cosmetic issues.
  7. Negligence or misuse – including failure to follow care guidelines or improper maintenance.
  8. Missing documents – warranty card or original invoice not presented.

🛠 Warranty Claim Process

  • You must present the original invoice and warranty card at the time of claim.
  • Optik House will inspect and evaluate the product before approving any repair or replacement.
  • Processing time may vary depending on parts availability.
  • Warranty repairs or replacements do not extend the original warranty period.

⚠️ Important Notice

  • Warranty is strictly limited to repair or replacement of defective parts. Refunds are not provided.
  • Any shipping, transport, or handling costs related to the warranty claim will be borne by the customer.
  • Optik House reserves the right to reject warranty claims if terms and conditions are not met.

All warranty decisions made by Optik House are final and binding.