Welcome to Optik House! These Terms and Conditions (“Terms”) govern your use of our website [www.optikhouse.com] (the “Site”) and any purchases or services offered through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.
Use of the Site a. Eligibility:
You must be at least 18 years old to use the Site and make purchases. By using the Site, you represent and warrant that you meet this age requirement.
b. Account Registration:
To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
c. Prohibited Activities:
You agree not to:
Use the Site for any illegal purpose or in violation of any applicable laws or regulations.
Engage in any activity that disrupts or interferes with the Site’s operation or security.
Use automated systems (e.g., bots, scrapers) to access the Site.
Post or transmit any harmful, threatening, defamatory, or otherwise objectionable content.
Product Information a. Product Descriptions:
We strive to provide accurate descriptions of the products offered on the Site. However, we do not warrant that the product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by Optik House is not as described, your sole remedy is to return it in unused condition.
b. Pricing:
All prices are listed in LKR and are subject to change without notice. We reserve the right to modify prices, discontinue products, or revise the availability of items at any time.
c. Orders:
By placing an order on the Site, you agree to pay all charges associated with your order, including applicable taxes and shipping fees. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment and Billing a. Payment Methods:
We accept major credit cards and other payment methods as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate.
b. Billing Accuracy:
You agree to provide current, complete, and accurate billing information for all purchases made on the Site. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms, including charging other payment methods on file or retaining collection agencies.
Shipping and Delivery a. Shipping Policy:
We will ship products to the address you provide at checkout. Shipping times and costs vary depending on the destination and shipping method selected. Any delivery dates provided are estimates only, and we are not responsible for any delays in delivery.
b. Risk of Loss:
All items purchased from Optik House are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Returns and Refunds
Please refer to our [Refund Policy](link to Refund Policy) for detailed information on returns and refunds.
Intellectual Property a. Ownership:
All content on the Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Optik House or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on any content on the Site without our express written permission.
b. Trademarks:
Optik House and other trademarks, logos, and service marks displayed on the Site are registered and unregistered trademarks of Optik House and its affiliates. You are not granted any right or license to use any trademarks without our prior written permission.
Disclaimer of Warranties
The Site and all products and services offered through the Site are provided “as is” and “as available,” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
Limitation of Liability
To the maximum extent permitted by law, Optik House and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, or loss of goodwill, arising out of or related to your use of the Site or the purchase of products through the Site, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Optik House and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of another.
Governing Law and Dispute Resolution a. Governing Law:
These Terms and any disputes arising out of or related to these Terms or the Site will be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
b. Dispute Resolution:
Any disputes arising out of or related to these Terms or the Site will be resolved through Mediation and/or binding arbitration in Sri Lanka, in accordance with the rules of Arbitration Act No. 11 of 1995. You agree to waive any right to a jury trial or to participate in a class action lawsuit.
Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitute your acceptance of the new Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
