Optik House (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.optikhouse.com] (the “Site”) and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
We may collect information about you in various ways, including:
a. Personal Data:
When you make a purchase, create an account, or contact us, we may collect personal information, such as your name, email address, phone number, shipping address, billing address, and payment information.
b. Payment Information:
We collect payment details like credit card numbers or other financial account information only to process your transactions. We do not store your payment information on our servers. Instead, we use secure third-party payment processors to handle these transactions.
c. Log Data:
Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed. This information is used to improve the functionality and user experience of our Site.
d. Cookies and Similar Technologies:
We may use cookies, web beacons, and other tracking technologies to collect information about your activity on the Site, including pages you visit and links you click. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect in the following ways:
To Process Transactions: To process and fulfill your orders, including shipping, payment processing, and providing customer support.
To Improve Our Services: To understand how our customers use the Site, improve our products and services, and develop new features.
To Communicate with You: To send you updates, newsletters, marketing materials, and other information related to your orders or our services.
To Ensure Security: To detect, prevent, and address fraud or security issues.
Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Your Choices
You have certain choices regarding your personal information:
Access and Update: You can access, update, or correct your account information by logging into your account on the Site.
Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Effective Date.” Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
